Who are we?
First Rail is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.
About the team
First Group Digital Workplace Services [DWS] is simplifying how First Group employees work, engage and collaborate. Using a broad range of technology and transformation activities we are introducing new platforms and services. With that brings the need to understand all aspects of this complex ecosystem. This role is supporting the DWS vision for FirstGroup to be become a truly digital workplace by leveraging tools (primarily M365) and driving commercial value.
About the job
You will create, in partnership with the rest of the IT function, the framework for the utilization of our data in Technology. You will support the Optimization Programme by creating and managing the necessary dashboards to support strategic decision making. Commercial optimization and Employee Experience will be a key deliverable for this role.
Your main responsibilities will be:
You are a Data Analyst at heart. You have worked for large organizations who are at the forefront of the digital revolution. You are passionate about supporting decisions through data. You are enthusiastic about analysing and manipulating it. You are eager tell a story using data. You relish the opportunity to deliver real support and change through data. Particularly in the Microsoft arena where there is a heavy focus on cost, adoption and Employee Experience. You will utilise a large range of skills:
Elicitation – uncover the underlying business issues that need addressing.
Requirements Analysis and Validation – organizing and modelling requirements to ensure they are complete and unambiguous. Making sure that the requirements map to the business need.
Management Reporting in a manner which is statistically rigorous and compelling.
You will be eager to recognize and adopt best practices including the automation of routine data dashboards.
You'll need to be:
About the location
Hybrid role with an expectation to be in London two days a week
We all belong at First Rail. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
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