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Driver Standards Manager

  • 028719
  • London, Greater London, United Kingdom
  • Permanent - Full Time
  • Closing on: Nov 24 2025
  • Great Western Railway

Who are we?

GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. 

We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers.  Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.

About the team:

The Drivers team in the East Region is an exciting place to be, we're in a time of transition and optimism for the future. Our GWR Drivers at Paddington run services for our customers in the Thames Valley area and as far as Bristol and Cardiff. They operate a mixed fleet of Bi-Modal, fully electric and diesel trains. All of which make it a challenging and rewarding work environment. As a Driver Standards Manager you will find that no two days are the same in this dynamic location. Working in a team and together with the wider East Region, we will achieve our goals and deliver a fantastic service.

About the job:

Driver Standards Manager is a key operational role at the forefront of our business. You will ensure our Drivers are equipped with all the tools and knowledge to allow them to deliver a first-class service. Managing your own team, as part of the wider Depot you will deal with both competence and people management to offer the best possible support for your Drivers.

What you'll be doing

Your main responsibilities will be:

  • Supply subject matter expertise relating to the development and implementation of company standards and working practices.
  • Using your skills and knowledge to deliver a safe, reliable railway.
  • Committed to delivering results with minimal supervision.
  • Taking ownership of, and developing your team of drivers

About you

You'll need to be:

  • Able to work flexibly and efficiently.
  • A team player with excellent interpersonal skills and communication skills.
  • Able to learn/adapt to change.
  • Able to work methodically and create/maintain accurate records.
  • Able to undertake on call duties on early and late shifts.

As a minimum you'll need to have:

  • At least 3 years mainline train driving competence
  • A positive mindset
  • Attention to detail
  • Keen to learn and develop
  • Excellent knowledge of train driver operational rules and standards

Additionally, the following are highly desirable:

  • Good Microsoft office skills
  • D31/D32 or A1 assessor certification
  • Previous line management experience

About the location:

London Paddington

Close to the heart of London, and with plenty of facilities close. Paddington has excellent links to get across London and further afield.

Working Pattern:

Flexibility is key in this role, out of hours assessments are commonplace and this role has on call responsibilities.

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.

 We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/

 

Job benefits

benefit

Free GWR travel

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Cash back with Health Shield

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Cycle to work scheme

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Employee assistance programme

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Pension scheme

High street and lifestyle discounts

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Other rail discounts