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Bringing people together to get the most out of life

 

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Welcome to SWR

The SWR network stretches from the UK’s busiest station, London Waterloo, through an extensive metro and suburban network, to the south coast, across the Solent to the Isle of Wight, and as far west as Exeter.

Serving over 2,000 stations and with more than 1,500 services each weekday, our customers are business people, key workers, school children, leisure travellers, holiday makers and others choosing rail travel to get where they want to be.

We are committed to delivering great service for our customers and understand that our people are at the heart of everything we do. These principles are the backbone of our purpose, vision and mission, and you can find out what it’s like to be part of the team in our video: We are SWR.

Driving for a more diverse workforce

Here at SWR we are committed to closing the gender gap in the rail industry.

Only 8% of SWR’s train drivers are women, in line with the national average. We are committed to increasing representation and will open talent pools for various depots across our network over the next few months.

Hear what three of our fantastic women have to say about their own experiences, career journeys and the personal and professional benefits of the role.

Please ensure you sign up to Job Alerts, to be notified when opportunities become available.

Celebrating success

Our people are at the heart of everything we do; and we love to celebrate their achievements.

The highlights include our Annual Excellence awards where we recognise teams and individuals who have been nominated by their colleagues; our Sustainability Heroes event which recognises colleagues and community partners for their contribution to our sustainability goals; and regular recognition-of-service and ‘You’re a Star’ dinners!

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Committed to our customers

We keep our customers at the heart of everything we do

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Dedicated to safety

Always front of mind, safety is our way of life

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Supportive of each other

We trust each other to deliver and work to help one another succeed

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Accountable for performance

Every decision matters, we do the right thing to achieve our goals

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Setting the highest standards

We want to be the best, continually seeking a better way to do things

Valuing difference. Supporting our people. Driving change.

We recognise that the people who work for us are our greatest asset and when they feel supported and happy in work, this positivity reaches those very people we are here for - our customers. We are committed to creating a more diverse and inclusive organisation and ensuring that we harness the potential of all our staff fully, whilst also attracting the best talent.

CLICK HERE TO LEARN MORE

SWR is on a journey to a better future

At SWR, sustainability is at the heart of everything we do. By its very role, public transport is one of the key solutions for greener, cleaner future for the UK.

As part of our sustainability strategy; Journey to a better future, we are passionate about creating a future that’s...

  • Better for our planet: tackling climate change and protecting nature
  • Better for our places: making our stations a force for good
  • Better for our people: unleashing opportunities and nurturing wellbeing

Over the past year alone we have achieved Science Based Targets and set our pathway to netzero by 2040, achieved silver in investors in people for the second year, and hit the incredible milestone of 100 station adopters across our stations.

None of this is possible without the hard work, great ideas, dedication, and enthusiasm of our colleagues. Why not join us and be part of the journey?

CLICK HERE TO LEARN MORE or watch our 60-second video below.

Helping our people get the most out of life

At South Western Railway, we’re proud to supplement our competitive salaries and defined-contribution pension scheme with a generous package of voluntary benefits, many of which are available from the day you join us!

Travel Offers

  • Free or substantially discounted rail travel for you, your spouse, and dependent children, both in the UK and abroad.
  • Annual allocation of reduced-price ‘Friends and Family’ tickets for use on FirstGroup services.

Retail Benefits

  • Access to thousands of offers from high street brands and online retailers.
  • Cashback on some online purchases.
  • Leisure discounts.
  • Exclusive holiday deals.

Employee Assistance Programme

  • Free 24-hour confidential helpline.
  • Nutritional advice.
  • Financial wellbeing.
  • Citizens advice.
  • Health e-hub app.

Training and Development

  • Funded professional development programmes and sponsorship for professional qualifications.
  • Internal Leadership Development programme.
  • Mentoring Programme.

Reward and Recognition

  • Recognition schemes including 'Thank You' cards and 'You’re a Star'.
  • Long-service and retirement recognition.
  • Annual Excellence Awards event.
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Wellbeing

  • Wellbeing benefits including access to counselling, therapy, and in-house physiotherapy services.
  • Annual flu-vaccination programme.

Bringing people together

Our colleague activity groups enable our people to get together and socialise outside of work time - supported by South Western Railway. Current groups include a running club, a community choir, and a regular board-gaming group. If you have a hobby or interest you want to share, and we don’t already have a group, we’ll help you to start one!

See what the people have to say

Latest South Western Railway Vacancies

Flagship Duty Station Manager

South Western Railway £30,000 - £40,000 Customer Experience London £36,877 - £39,378 per annum 2024-11-24 South Western Railway 026029 London United Kingdom Clapham Junction Station, St John's Hill, London, United Kingdom, SW11 2QP Management Management Permanent - Full Time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern cou...

Rail Operator 2 (Supervisor)

South Western Railway £25,000 - £30,000 Customer Experience South West £24,330 per annum plus £519 regional allowance per annum 2024-11-17 South Western Railway 025752 Winchester United Kingdom Station Hill, Winchester, United Kingdom, SO23 8TJ Wages Wages Permanent - Full Time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern cou...

Gateline Assistant

South Western Railway £20,000 - £25,000 Customer Experience London £23,310 per annum plus £999 regional allowance 2024-11-24 South Western Railway 026545 Woking Surrey United Kingdom Woking Station, Station Approach, Woking, Surrey, United Kingdom, GU22 7AE RPIS RPIS Permanent - Full Time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern cou...

Rail Operator 2 (GPR)

South Western Railway £20,000 - £25,000 Customer Experience South East £23,315 per annum plus £999 regional allowance 2024-11-24 South Western Railway 026436 Woking Surrey United Kingdom Woking Station, Station Approach, Woking, Surrey, United Kingdom, GU22 7AE Concil Concil Permanent - Full Time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern cou...

Customer Experience Trainer

South Western Railway £30,000 - £40,000 Human Resources South West up to £34,000 per annum 2024-11-24 South Western Railway until 25/09/2025 026685 Basingstoke Hampshire United Kingdom Station Hill, Basingstoke, Hampshire, United Kingdom, RG21 5NB Management Management Fixed Term - Full Time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern cou...

Customer Ambassador CO1/2 FLX

South Western Railway £25,000 - £30,000 Customer Experience South West Please see advert for full details 2024-11-24 South Western Railway 026389 Bagshott Surrey United Kingdom Bagshot Station, Station Road, Bagshott, Surrey, United Kingdom, GU19 5AS Concil Concil Permanent - Part Time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern cou...

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