Hull Trains is an open-access operator running seven daily services to London from the Hull and the Humber region. Now in our 23rd year of operation, we are an institution in the city of Hull and have a commitment to both our customers and the local community.
Throughout our history, our people are what continues to set us apart from our competition. Local people, working for a local company, providing first-class services to the local community.
Our colleagues love working for Hull Trains, and this is evidenced through our high retention levels and our policy of promoting from within. We have countless examples of people who have progressed through our ranks and now hold senior positions within the business.
We are also dedicated to equality and diversity, and in 2023 were named as the Top Employer of the Year at the Women in Rail Awards.
Hull Trains is the only rail operator in Great Britain where journey levels are now exceeding pre-pandemic levels. We now provide more passenger services on larger trains than ever before and are transporting record numbers of passengers on board. Our Paragon fleet is also one the most modern and environmentally friendly on the UK’s rail network.
We are a company that is on the up! A proud local employer with a team of on-board colleagues who are not only committed to delivering excellent customer service but also dedicated to the city of Hull and its surrounding communities.
In October 2022, relatives of fundraising legend ‘The Bee Lady’ were among the guests at Hull Paragon Station to see one of the first public outings of a train named in her honour.
Jean Bishop was known as The Bee Lady, an adored Hull local who spent 30 years fundraising in her hometown raising more than £125,000 for Age UK Hull dressed as a bumblebee.
A little over one year after her sad passing, her daughter Jennifer Baldwin and husband Ken Baldwin stood side-by-side with members of the charity to watch as the 802302 Hitachi Paragon train was officially re-named ‘Jean Bishop – The Bee Lady.’
Jean was the unanimous winner of the ‘Name that Train’ competition, during which members of the public were asked to suggest and select names for each of the operator’s five Paragon trains. The other four names selected by the Hull Trains employees and local VIPs were ‘Amy Johnson’, ‘William Wilberforce’, ‘Land of Green Ginger’ and ‘The Humber Bridge’.
Lorna McDonald, Head of commuter sales, Hitachi Rail, said: “Jean’s many years of selfless fundraising epitomises her character and personality. As a local girl, I am bursting with pride that Jean’s name will be attached to one of our trains. It is such a talking point and a truly well-deserved recognition.
“Hull Trains is more than just a train service, it is a lifeline for many and connects the capital with Hull. Hitachi Rail is proud to have supplied these trains to the community, as every journey leaves a legacy and creates a story of hope. Jean’s tireless efforts in supporting Age UK Hull captures the same sentiment for years to come.”
We keep our customers at the heart of everything we do
Always front of mind, safety is our way of life
We trust each other to deliver and work to help one another succeed
Every decision matters, we do the right thing to achieve our goals
We want to be the best, continually seeking a better way to do things
Rail Discounts
A 75% discount on rail tickets for you and your family for leisure purposes across the First rail network.
Bus Discounts
A FirstGroup bus pass that provides free travel on our buses.
Health Shield Cashback Scheme
Discounted Health Cash plan with Health Shield.
Share Schemes
Our popular Save As You Earn (SAYE) and Buy As You Earn (BAYE) share schemes offer two great ways to buy FirstGroup shares and benefit from our growing success.
Paid Professional Subscriptions
Paid Professional Subscriptions.
Employee Assistance Programme
Our free independent and confidential helpline can help you tackle problems and challenges and support you through life's ups and downs.
Retail Benefits
Gym Membership
We offer 50% off annual gym membership after you’ve completed 3 months’ service.
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