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Who we are

Hull Trains is an open-access operator running seven daily services to London from the Hull and the Humber region. Now in our 23rd year of operation, we are an institution in the city of Hull and have a commitment to both our customers and the local community.

Throughout our history, our people are what continues to set us apart from our competition. Local people, working for a local company, providing first-class services to the local community.

Our colleagues love working for Hull Trains, and this is evidenced through our high retention levels and our policy of promoting from within. We have countless examples of people who have progressed through our ranks and now hold senior positions within the business.

 

We are also dedicated to equality and diversity, and in 2023 were named as the Top Employer of the Year at the Women in Rail Awards.

Hull Trains is the only rail operator in Great Britain where journey levels are now exceeding pre-pandemic levels. We now provide more passenger services on larger trains than ever before and are transporting record numbers of passengers on board. Our Paragon fleet is also one the most modern and environmentally friendly on the UK’s rail network.

We are a company that is on the up! A proud local employer with a team of on-board colleagues who are not only committed to delivering excellent customer service but also dedicated to the city of Hull and its surrounding communities.

'Name That Train' Competition

In October 2022, relatives of fundraising legend ‘The Bee Lady’ were among the guests at Hull Paragon Station to see one of the first public outings of a train named in her honour.

Jean Bishop was known as The Bee Lady, an adored Hull local who spent 30 years fundraising in her hometown raising more than £125,000 for Age UK Hull dressed as a bumblebee.

A little over one year after her sad passing, her daughter Jennifer Baldwin and husband Ken Baldwin stood side-by-side with members of the charity to watch as the 802302 Hitachi Paragon train was officially re-named ‘Jean Bishop – The Bee Lady.’

Jean was the unanimous winner of the ‘Name that Train’ competition, during which members of the public were asked to suggest and select names for each of the operator’s five Paragon trains. The other four names selected by the Hull Trains employees and local VIPs were ‘Amy Johnson’, ‘William Wilberforce’, ‘Land of Green Ginger’ and ‘The Humber Bridge’.

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About us

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Committed to our customers

We keep our customers at the heart of everything we do

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Dedicated to safety

Always front of mind, safety is our way of life

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Supportive of each other

We trust each other to deliver and work to help one another succeed

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Accountable for performance

Every decision matters, we do the right thing to achieve our goals

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Setting the highest standards

We want to be the best, continually seeking a better way to do things

Top Employer of the Year - Women in Rail Awards 2023

Earlier this year we were awarded Top Employer at the Women in Rail Awards for our commitment to diversity.

We also recently held our annual Excellence Awards to celebrate the achievements of our outstanding colleagues.

At Hull Trains we are committed to encouraging equality of opportunity, diversity, and inclusion at every level in our business, and ensuring an inclusive and open working environment. The aim is for our workforce to be truly representative of all sections of society and our customers, to help us to better understand their needs and to deliver more creative and innovative solutions.

Click here to learn more

Your benefits

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Rail Discounts

A 75% discount on rail tickets for you and your family for leisure purposes across the First rail network.

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Bus Discounts

A FirstGroup bus pass that provides free travel on our buses.

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Health Shield Cashback Scheme

Discounted Health Cash plan with Health Shield.

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Share Schemes

Our popular Save As You Earn (SAYE) and Buy As You Earn (BAYE) share schemes offer two great ways to buy FirstGroup shares and benefit from our growing success.

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Paid Professional Subscriptions

Paid Professional Subscriptions.

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Employee Assistance Programme

Our free independent and confidential helpline can help you tackle problems and challenges and support you through life's ups and downs.

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Retail Benefits

  • First Xclusives giving access to thousands of offers from high street brands and online retailers
  • Leisure discounts
  • Exclusive holiday deals.
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Gym Membership

We offer 50% off annual gym membership after you’ve completed 3 months’ service.

Latest Hull Trains Vacancies

Service Centre Assistant

Hull Trains Up to £20,000 Customer Experience Yorkshire and The Humber £19,537 2024-11-13 Hull Trains 026858 Hull United Kingdom Ground Floor, South Wing, Cherry Court, 36 Ferensway, Hull, United Kingdom, HU2 8NH Customer Services (office) Customer Services (office) Permanent - Part Time
Service Centre Assistant, Hull   32 hours per week, permanent. Salary £19,537 with competitive benefits package including free and discounted rail travel, company defined contribution pension scheme, 25 days' annual leave plus bank holidays, he...

Qualified Train Driver

Hull Trains £70,000 - £80,000 Train Driver Yorkshire and The Humber £72,223 2024-11-08 Hull Trains 026835 Kingston-upon-Hull East Yorkshire United Kingdom Hull Paragon Station, Ferensway, Kingston-upon-Hull, East Yorkshire, United Kingdom, HU1 3QX Qualified Train Drivers Qualified Train Drivers Permanent - Full Time
Qualified Train Drivers, Hull   Permanent: 35 hours (shift work), £72,223 and benefits package including free and discounted rail travel, company defined contribution pension scheme, 25 days' annual leave plus bank holidays, health cashback sch...
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