Our Priorities

A Day in the Life of an Onboard Railway Worker

 

🚄 Curious about life onboard the railway? Follow Derrick for a unique glimpse into the daily hustle of onboard railway work. From routine tasks to unexpected adventures, he shares the whole experience. Hop on board, mind the gap, and we hope you enjoy your journey into life behind the scenes! 🎥✨

What Matters To You, Matters To Us

That's why we offer our colleagues competitive benefits to help make their every day that little bit easier

Feeling Good

Cash back with Health Shield, cycle-to-work, gym discounts, flu shots, occupational health and counselling, legal and financial advice, and more through our employee assistance programme.

benefit

Minimise Money Worries

Unparalleled railway pension scheme, save and buy as you earn, charity matched funding, donate to charity tax-free, retirement seminars, travel insurance and the railway benefit fund.

Roaming and Exploring

Enjoy free travel on all GWR services for you, a partner and any children, 75% off other rail providers for leisure travel, discounts on family & friends tickets, and European travel services, including the Eurostar.

Look After The Pennies

Access discounts on sports and fitness products, enjoy Costco perks, shop and save via First Xclusives, get deals on Europcar & Marriott stays, maintain your vehicle with Motest, Halfords & Bridgestone tyres and enjoy O2 Open discounts.

Got a question?
Talk to our Insiders!

Our Guiding Principles

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Committed to our customers

We keep our customers at the heart of everything we do

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Dedicated to safety

Always front of mind, safety is our way of life

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Supportive of each other

We trust each other to deliver and work to help one another succeed

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Accountable for performance

Every decision matters, we do the right thing to achieve our goals

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Setting the highest standards

We want to be the best, continually seeking a better way to do things

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Empathy

We bridge gaps with empathy, forging authentic connections by understanding others' worldviews

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Expectations

Believing in our team's capabilities, we set high standards, consistently achieving more than imagined

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Personalisation

Our commitment to personalisation extends to every interaction, creating experiences that resonate

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Time & Effort

We invest our most precious resources, time and effort to drive continuous improvement and innovation

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Integrity

We pride ourselves on doing the right thing, even when it requires us to tread the more arduous path

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Resolution

We see resolutions as opportunities for collaboration, striving to create outcomes that satisfy everyone

Art, Collage, Person, Photography, Outdoors, City, Face, Head

Latest GWR Vacancies

Recruitment Business Partner

Great Western Railway £40,000 - £50,000 Human Resources South West 2025-06-23 Great Western Railway 028085 Swindon Wiltshire United Kingdom Milford House, 1 Milford Street, Swindon, Wiltshire, United Kingdom, SN1 1HL Human Resources Human Resources Permanent - Full Time
Salary: Up to £45k depending on skills and experience Join the team that brings talent on board! At GWR, our recruitment team is where every great journey begins. We're the ones working hard to attract top talent, create a great candidate exper...

Short Term Planning Assistant

Great Western Railway £40,000 - £50,000 Other South West 2025-06-23 Great Western Railway 028138 Swindon Wiltshire United Kingdom Milford House, 1 Milford Street, Swindon, Wiltshire, United Kingdom, SN1 1HL Train Planning Train Planning Permanent - Full Time
Short Term Planning Assistants-Talent Pool for Future Opportunities Swindon 37k-40k Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the countr...

Head of Long-Term Strategy

Great Western Railway £80,000+ Other South West 2025-06-23 Great Western Railway 028082 Swindon Wiltshire United Kingdom Milford House, 1 Milford Street, Swindon, Wiltshire, United Kingdom, SN1 1HL Project Operations Project Operations Permanent - Full Time
Head of Long-Term Strategy Milford House, Swindon Shape the strategic horizon of rail: lead transformational growth as Head of Long-Term Strategy at GWR. Who are we? At GWR, we're proud to carry on Brunel's legacy, running one of the world's mo...

DEM technician

Great Western Railway £50,000 - £60,000 Engineering South West 2025-06-23 Great Western Railway 027993 Penzance Cornwall United Kingdom Longrock Maintenance & Train Care Depot, Long Road, Longrock, Penzance, Cornwall, United Kingdom, TR20 8HX Engineering - Longrock Depot Engineering - Longrock Depot Permanent - Full Time
DEM Technician Long Rock, Penzance  Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   Wi...

Service Delivery Assistant

Great Western Railway £25,000 - £30,000 Customer Experience South West 29,837 2025-06-23 Great Western Railway 027507 Plymouth United Kingdom Plymouth Station, North Road, Plymouth, United Kingdom, PL4 6AB Stations - West Stations - West Permanent - Full Time
Customer Service – Train Dispatcher Location – Plymouth Station Salary - £29837 per annum Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the ...

Customer Sales Advisor

Great Western Railway £30,000 - £40,000 Customer Experience South West £32,475 per annum pro rata 2025-06-23 Great Western Railway 12 months 027655 Bath Somerset United Kingdom Bath Spa Station, Dorchester Street, Bath, Somerset, United Kingdom, BA1 1SU Stations - Central Stations - Central Fixed Term - Part Time
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? We are looking for enthusiastic individuals to join us as Customer Sales Advisors, where you'll confi...

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