Our Priorities

A Day in the Life of an Onboard Railway Worker

 

🚄 Curious about life onboard the railway? Follow Derrick for a unique glimpse into the daily hustle of onboard railway work. From routine tasks to unexpected adventures, he shares the whole experience. Hop on board, mind the gap, and we hope you enjoy your journey into life behind the scenes! 🎥✨

What Matters To You, Matters To Us

That's why we offer our colleagues competitive benefits to help make their every day that little bit easier

Feeling Good

Cash back with Health Shield, cycle-to-work, gym discounts, flu shots, occupational health and counselling, legal and financial advice, and more through our employee assistance programme.

benefit

Minimise Money Worries

Unparalleled railway pension scheme, save and buy as you earn, charity matched funding, donate to charity tax-free, retirement seminars, travel insurance and the railway benefit fund.

Roaming and Exploring

Enjoy free travel on all GWR services for you, a partner and any children, 75% off other rail providers for leisure travel, discounts on family & friends tickets, and European travel services, including the Eurostar.

Look After The Pennies

Access discounts on sports and fitness products, enjoy Costco perks, shop and save via First Xclusives, get deals on Europcar & Marriott stays, maintain your vehicle with Motest, Halfords & Bridgestone tyres and enjoy O2 Open discounts.

Got a question?
Talk to our Insiders!

Our Guiding Principles

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Committed to our customers

We keep our customers at the heart of everything we do

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Dedicated to safety

Always front of mind, safety is our way of life

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Supportive of each other

We trust each other to deliver and work to help one another succeed

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Accountable for performance

Every decision matters, we do the right thing to achieve our goals

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Setting the highest standards

We want to be the best, continually seeking a better way to do things

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Empathy

We bridge gaps with empathy, forging authentic connections by understanding others' worldviews

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Expectations

Believing in our team's capabilities, we set high standards, consistently achieving more than imagined

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Personalisation

Our commitment to personalisation extends to every interaction, creating experiences that resonate

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Time & Effort

We invest our most precious resources, time and effort to drive continuous improvement and innovation

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Integrity

We pride ourselves on doing the right thing, even when it requires us to tread the more arduous path

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Resolution

We see resolutions as opportunities for collaboration, striving to create outcomes that satisfy everyone

Art, Collage, Person, Photography, Outdoors, City, Face, Head

Latest GWR Vacancies

Gateline Team Leader

Great Western Railway £30,001 - £40,000 Customer Experience South East 31,221 2025-08-26 Great Western Railway 028201 Didcot Oxfordshire United Kingdom Station Road, Didcot, Oxfordshire, United Kingdom, OX11 7NR Stations - East Stations - East Permanent - Full Time
Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   With more than one hundred million pass...

Conductor

Great Western Railway £30,001 - £40,000 Customer Experience South West 37,251 2025-08-26 Great Western Railway 028369 Exeter Devon United Kingdom Bonhay Road, Exeter, Devon, United Kingdom, EX4 4NT Guards - West Guards - West Permanent - Full Time
Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   With more than one hundred million passenger jou...

Shift Production Manager

Great Western Railway £60,001 - £70,000 Engineering South West 2025-08-26 Great Western Railway 028263 Exeter United Kingdom 3rd Floor, Great Western Ltd, 1 Station Road, Exeter, United Kingdom, EX4 4GY Engineering - Exeter Depot Engineering - Exeter Depot Permanent - Full Time
Who we are: GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across the South West of England. Over the next few years we will be making history with huge ...

Social Media Customer Support Advisor

Great Western Railway £30,001 - £40,000 Commercial & Marketing South East 2025-08-26 Great Western Railway 028238 Swindon Wiltshire United Kingdom Milford House, 1 Milford Street, Swindon, Wiltshire, United Kingdom, SN1 1HL Commercial Commercial Permanent - Full Time
This is a Full Time, Permanent role with a salary of £30,000 Be Part of a Journey Like No Other – Join GWR As a Social Media Customer Support Advisor, you'll be the quick-thinking, customer-champion at the heart of our online community - helpin...

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