About the job

Working as part of a dedicated and hardworking team who are responsible for the presentation of the GWR fleet. Ensuring the interior and exterior of our contracted trains are cleaned to a high standard to deliver comfort and a great experience for our customers.

What you'll be doing

Your main responsibilities will be:

• To monitor performance of the cleaning team and support team members to develop and achieve full potential
• To create, maintain and enhance effective working relationships
• Develop other's competencies to enhance performance.
• Actively participate in improving processes and safe operational flexibility
• To deliver cleaning to the highest standards for our customers
• To create and maintain the necessary safe conditions for work activity. Complying with safety standards at all times.

Who we're looking for

You'll need to be:

• Able to demonstrate a proven track record in leading teams and working on your own initiative
• Proven leadership qualifications
• Able to complete tasks to a set standard and in accordance with specification/procedure to GWR standards
• Committed and able to encourage a team to deliver cleaning to the highest standard
• Enthusiastic and well organised in your approach towards work
• Willing to deliver training to colleagues and ensure documentation is kept up to date 

As a minimum you'll need to have:

• An understanding of COSHH and Health and Safety at work
• Strong communication skills
• Experience of using Word, Excel & Microsoft Outlook
• Desire to want to learn new skills and develop
• Hold a current driving licence
• An NVQ level 1 or 2 in Cleaning and Support Services or working towards it

 Additional Information

(Need to include information on hours, rota, team size and who to contact)

We currently have 4 cleaning team leaders at SPM and recruiting to 5 T/Ls. This position is for 21 per week over an 8 week rota.

As this position is part time, you and the other part time Team Leader will complete the 5 on 3 off shift pattern, this position is for 3 consecutive nights of the 5-night shift pattern.

You will be the 5th Team Leader to help the cleaning Co-ordinator manager 32 train cleaners.

Experience of cleaning is not essential for this role as training will be given, Leadership qualities and experience are essential, and you be asked to demonstrate these skills at an interview.

At GWR we value diversity. Our vision for inclusion and diversity is:

We are progressive. We are one family. We are inclusive. First time, every time.

Valuing our differences such as age, gender, LGBTQ+, ethnicity, religion, and disability, means that our colleagues have a voice and are supported to be their authentic selves at work.

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/