Who are we?

GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. 

We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers.  Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.

About the job:

The DMU Performance Manager will have oversight of the Class 150, 158 & 165 DMUs allocated to Exeter T&RS depot. They will work closely with the maintenance technicians, providing support to ensure we provide a safe, reliable, well maintained and efficient fleet of trains.

Your main responsibilities will be:

• DMU Performance Improvement
• Investigating DMU faults and failures
• Writing & Improving Maintenance Instructions
• Managing Inspection & Measuring Equipment
• Coaching & Training Maintenance Technicians
• DMU IT applications / tooling expert
• Maintaining standards of records and documentation
• Investigating rolling stock incidents & accidents

You'll need to be: 

• Technically astute & analytical
• Capable of multi-tasking, prioritising and dealing with pressure
• Able to work regular night shifts
• Safety aware
• Able to coach and challenge when necessary
• Able to communicate internally and externally at all levels
• IT Literate
• Self-Teaching & inquisitive
• Methodical and process driven 

As a minimum, you will need to have:  

• Experience of working on all DMU systems mechanical, electrical, hydraulic & pneumatic
• A High degree of fault-finding ability.
• A minimum of NVQ 3 in an engineering discipline.
• An understanding of the customer's needs.
• The courage and confidence to make difficult decisions when required.
• A passion to improve 

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/