Payroll Supervisor

Central BristolJoin Great Western Railway – Proud to Support Our People and Our Passengers

At GWR, we're more than a train company - we're the proud custodians of one of the UK's most iconic rail networks. Every year, we help over 100 million people travel across the South West, South Wales and London, through some of the country's most scenic routes.

With a modern fleet, ambitious plans for the future, and a 91% customer satisfaction score, we're on a journey of continuous improvement. Our people are at the heart of that journey - and as a Payroll Supervisor, you'll play a key role in supporting them every step of the way.

About the team:

The Payroll team is based in central Bristol. The team is responsible for the production of weekly and four weekly payrolls for GWR, Transpennine Trains (TPTL), Hull trains and Heathrow Express. The team process all payroll and pension data and assist with the resolution of queries from staff and external organisations.

About the job:

This position supports the payroll function of GWR.   This will require processing of high-volume payroll data and provide day-to-day support and reports to customers.  The position requires the flexibility to work across all entity payrolls to ensure a high-quality payroll service is delivered to GWR, TPTL, Hull Trains and Heathrow Express.

Your main responsibilities will be:

• Responsible for collating, reviewing and amending payroll data from various time and attendance systems. Importing data into the payroll systems, ensuring that all interfaces are compliant.
• Support the payroll team; this will include checking their work and cover as and when required.
• Provide support to the Payroll management team to ensure that weekly and four-weekly payroll is completed accurately and on-time.
• Resolve payroll queries.
• Ensuring compliance with the GWR delegated authority matrix that managers have appropriate authorisation levels.
• Ensuring GDPR compliance.
• Ad hoc duties as and when required.

You'll need to be: 

• Experienced in working in a large payroll department and working to tight deadlines.
• Experienced in dealing with multiple terms and conditions.
• Proactive with a positive can-do attitude.
• Professional, confident and act with a high level of integrity at all times.
• Able to provide excellent customer service.

As a minimum, you will need to have: 

• Proven knowledge of UK payroll legislation.
• Knowledge and understanding of pension and payroll processes.
• Excellent attention to detail and work with a high degree of accuracy.
• Excel intermediate level.
• Strong system skills and ideally Cyborg.

About the location:

The team are currently based in a modern office space in central Bristol.

Working Pattern: 

Monday to Friday - 35 hours per week.

Additional Information:

There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time

Application

Please apply online via our website https://careers.firstgroup.co.uk/brand-gwr

If you have any problems applying, please email gwrrecruitment@gwr.com

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:

• on-going development,
• defined benefit pension scheme with the Railways Pension Scheme,
• free rail travel across the GWR network for you and your family,
• company-sponsored health care plan,
• discounted shopping and gym membership
• employee assistance programme and much more.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. 

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/

INGWR