GWR_logo_white.png

 

Payroll Team Leader

  • 028481
  • Bristol, United Kingdom
  • Fixed Term - Part Time
  • Closing on: Oct 27 2025
  • Great Western Railway
  • £21,044
  • 18 Months

Payroll Team Leader – Part Time

Bristol Temple Meads

Part Time, 22 hours per week.

Fixed Term for 18 months.

Join Great Western Railway – Proud to Support Our People and Our Passengers

At GWR, we're more than a train company - we're the proud custodians of one of the UK's most iconic rail networks. Every year, we help over 100 million people travel across the South West, South Wales and London, through some of the country's most scenic routes.

With a modern fleet, ambitious plans for the future, and a 91% customer satisfaction score, we're on a journey of continuous improvement. Our people are at the heart of that journey - and as a Payroll Team Leader, you'll play a key role in supporting them every step of the way.

About the team:

The Payroll team is based in central Bristol. The team is responsible for the production of weekly and four weekly payrolls for GWR, TransPennine Trains Ltd (TPTL), Hull trains and Heathrow Express. The team process all payroll and pension data and assist with the resolution of queries from staff and external organisations.

About the job:

This position supports the payroll function of TPTL, it is responsible for both processing payroll data and provide day-to-day support and reports to the team and support functions. The position requires the flexibility to work across all entity payrolls to ensure a high-quality payroll service is delivered to GWR, TPTL, Hull Trains and Heathrow Express.

Your main responsibilities will be:

  • Responsible for compiling, amending and upload of data into the payroll systems from the various operating systems for TPTL.
  • Ensuring that all interfaces from internal and external sources are effectively checked and controlled before submission to the payroll system.
  • Support payroll administrators and cover their work as and when required.
  • Resolve complex payroll queries received internally and externally by email.
  • Provide operational management and colleagues with support and assistance regarding current and past legislation.
  • Ensuring GDPR compliance for internal and external data.
  • Ensuring compliance with the TPTL delegated authority matrix that managers have appropriate authorisation levels.
  • Adhoc duties as and when required. 

You'll need to be:

  • Experienced in working in a large payroll department and working to tight deadlines.
  • Experienced in dealing with multiple terms and conditions.
  • Proactive with a positive can-do attitude.
  • Able to provide excellent customer service
  • Professional, confident and act with a high level of integrity at all times.

As a minimum you'll need to have:

  • Strong communication and people skills.
  • Knowledge and understanding of payroll processes.
  • Knowledge of statutory payroll legislation.
  • Accurate and with strong attention to detail.
  • Strong system skills, including excel and ideally Cyborg.

About the location:

The team are currently based in a modern office space in central Bristol.

Working Pattern: 

Monday to Friday - 22 hours per week.

Additional Information:

There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.

Application

Please apply online via our website https://careers.firstgroup.co.uk/brand-gwr

If you have any problems applying, please email gwrrecruitment@gwr.com

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:

  • on-going development,
  • defined benefit pension scheme with the Railways Pension Scheme,
  • free rail travel across the GWR network for you and your family,
  • company-sponsored health care plan,
  • discounted shopping and gym membership
  • employee assistance programme and much more.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. 

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/

INGWR

Apply now

Not You?

Thank you

Job benefits

benefit

Free GWR travel

benefit

Cash back with Health Shield

benefit

Cycle to work scheme

benefit

Employee assistance programme

benefit

Pension scheme

High street and lifestyle discounts

benefit

Other rail discounts

Register for Job Alerts

Sign up here to receive job alert emails for the latest vacancies across our brands.
Please note you can make multiple selections across the alert criteria.

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you for registering for job alerts - please keep an eye on your emails for any latest vacancies