Who are we?

First Rail Stirling is a brand-new enterprise and start-up rail operator that will run an exciting long-haul train service crossing the entire country. The service will run from London to Stirling, reuniting Stirling with a direct service to the West Coast of England during the day.

We are transforming the way people think about train travel, empowering our team from different backgrounds to make it a great experience for our customers.  Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, and sustainable.

First Rail Stirling, operating under Lumo is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

About the Role

We are seeking a People Advisor to join our team at an exciting time of growth. You will work closely with the People & Culture Manager, supporting them in delivering HR initiatives, while also acting as the main point of contact for all people-related queries for colleagues in our Preston office.

Based in our Preston Office, you will play a key part in recruiting our growing team and helping to create an inclusive and positive workplace culture.

This is an excellent opportunity to join a growing, dynamic team, make a visible impact on recruitment and culture, and help shape an inclusive and supportive workplace, while enjoying the autonomy to take ownership of your work.

About You

The ideal candidate will:

• Have experience in HR or people advisory roles, ideally with a CIPD qualification
• Be confident providing guidance to colleagues on a range of HR matters, including policies, employee relations, and performance management
• Be self-motivated and comfortable working independently, managing your own priorities and workload
• Have experience in payroll administration
• Build strong relationships across all levels of the organisation
• Be proactive, approachable, and solutions-focused
• Have excellent communication and organisational skills
• Demonstrate a good understanding of employment legislation and best practice

Key Accountabilities

• Act as the first point of contact for all people-related queries in the Preston office
• Support the People & Culture Manager in implementing HR initiatives and projects
• Work independently on HR tasks as required, managing priorities and taking ownership of projects
• Help recruit and onboard new colleagues
• Advise and guide managers and colleagues on HR policies, processes, and employee relations matters
• Contribute to fostering an inclusive, positive, and engaging workplace culture
• Maintain accurate HR records and ensure compliance with employment legislation

The Reward?

• Defined Contribution Pension Scheme – We will pay in a minimum of 10% (5% colleague contribution and 5% employer contribution) to a maximum total contribution of 20%.
• Incentive Scheme/Bonus of up to 10% of your annual salary
• Employee Assistance Programme
• Travel Offers – Free travel on Lumo services and travel offers for bus and rail tickets and Day Rover Rail tickets at a discounted price for friends and family (after 6 months of service).
• Shopping & Lifestyle Discounts
• Discounted Gym Membership
• Employee Share Plans (Save as you Earn and Buy as you Earn)
• NEXUS – Tyne and Wear Metro Discount
• Life Assurance Cover 4 x your annual salary
• Income Protection Scheme
• 25 days annual leave plus bank holidays
• Access to a digital GP 24/7
• Tax Benefit Bike Scheme

Our Vision

We are committed to making Lumo-Stirling an inclusive place of work that, to ensure we deliver a railway that is inclusive for our customers.

We all belong at Lumo-Stirling. We are committed to making Lumo-Stirling an inclusive place of work that, to ensure we deliver a railway that is inclusive for our customers.

Our vision for Lumo-Stirling is to provide an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA, ethnicity, religion, and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/