Driving you to First Bus Careers

At Specialist Passenger Solutions (SPS) we are dedicated to providing the perfect journey.

SPS was formed in 2016 and serves the passenger transport needs of the EDF Nuclear Project at Hinkley Point C (HPC) in Bridgwater, the largest construction project in Europe. We are the only transport provider for the thousands of people who go to the construction site daily to work or visit. We are now bringing this experience to Sizewell C in Suffolk, providing safe, reliable, and efficient transport for its workforce.

We are first and foremost a people business with our colleagues and clients at our heart. We bring together an exceptional mix of people to provide specialist passenger transport solutions, delivering excellence in all that we do.

We continue to invest in our people, our services and state-of-the-art technology as we look to improve our customers’ experiences. Our drivers undergo rigorous training focused on safety, responsibility, and customer service, ensuring those on board have an enjoyable journey.

SPS is a division of First Bus.

Join our People team as a People & Recruitment Coordinator, where you'll play a vital role in creating a positive employee and candidate experience from day one. This varied and fast-paced position is at the heart of our People function, providing essential support across recruitment, onboarding, HR administration, and employee lifecycle activities.

You'll coordinate recruitment campaigns, manage onboarding processes, maintain accurate employee records, prepare key HR documentation, and act as a trusted first point of contact for HR and recruitment queries. Working closely with managers, candidates, and colleagues across the business, you'll help ensure our people processes run smoothly, efficiently, and in line with company policies and compliance requirements.

This is an excellent opportunity for a highly organised and people-focused professional who enjoys building relationships, delivering outstanding service, and contributing to a supportive and high-performing workplace culture.

Duties to include:

• Support the delivery of key People processes, including payroll administration, employee relations activities, absence management, and maintaining accurate HR records.
• Provide guidance and administrative support to managers on HR policies, procedures, performance management, disciplinary, grievance, and investigation processes.
• Coordinate training, development, and Academy initiatives, ensuring managers and employees have access to up-to-date resources and learning opportunities.
• Assist with the creation, review, and maintenance of HR documentation, policies, and the employee handbook, ensuring compliance with employment legislation and GDPR requirements.
• Build positive working relationships across the organisation, supporting employee engagement initiatives and helping to identify and address people-related issues.
• Contribute to the delivery of the People Strategy by supporting projects, succession planning activities, and continuous improvement of HR processes and practices.

Skills/ experience & qualification

Essential:

• Valid Driving Licence.
• CIPD Level 3 or equivalent experience
• Strong understanding of IT, including MS Office packages.
• Resilient, versatile and adaptable
• Ability to work in a very fast-paced environment.
• Flexibility regarding working hours in a 24/7 business.
• Ability to establish professional credibility across the business quickly through behaviours and actions.

Desirable:

• Experience dealing with Trade Unions and Industrial Relations.
• MHFA qualification or equivalent experience
• Knowledge of the transport sector.

Benefits:

• Annual pay review

• Smart health cover - our award-winning employee assistance program offers 24/7 confidential support for you and your family

• Pension – 5% contributory pension matched by us

• Employee retail discount scheme

• Free bus travel & significantly reduced rail travel for you & your family member

• Life assurance

• 24/7 Employee Assistance Programme

• Discounted Gym membership

All employees must be willing to undergo the Baseline Personnel Security Standard (BPSS) check and obtain a DBS certificate. These checks help ensure the honesty and integrity of individuals working at a Nuclear Licensed Site or with sensitive nuclear information.

SPS Bus welcomes applicants from all backgrounds and is committed to diversity and inclusion regardless of gender, race, religion, disability, sexual orientation, or age.