Who are we?

Mistral Data develops data-driven software solutions that enable our customers to deliver better services to their passengers. Our mission is to unlock the full potential of rail data through blending deep industry expertise with modern cloud-native technology, to deliver actionable insights in real-time to address real-world operational and business challenges.

About the job

 We are looking for a Senior Railway professional with significant experience in resource management and allocations systems.

The role will be focused on Mistral's Sarma application.  Working closely with the Sarma Product Manager the role will provide subject matter expertise and insight to contribute to all phases of project delivery; from pre-sales activities through to project implementation and customer adoption.

Your main responsibilities will be:

Project Planning & Delivery

Working with our product team to shape requirements and planning and aid delivery through negotiation and influence with key stakeholders

Customer Engagement

Develop relationships with key customer stakeholders to build trust in delivery and quality acting as a trusted point of knowledge

Strategic Guidance & Advice

Support the Product team in formulating the Sarma roadmap based on a strategic assessment of MDL, customer and market priorities balancing complexity of delivery and competing product demands

Commercial

Support the Commercial and product team in sizing new Sarma deployments

As a minimum, you will need to have:

• 5+ years' experience of Resource Management and Allocation systems across multiple passenger (plus ideally freight) operators
• Experience of competency and fatigue management, crew skills, route and traction knowledge processes and systems
• Experience of Resource Management and Allocation systems deployment either as a key customer or part of system delivery team
• Proven ability to engage with customers in a language style they are comfortable with avoiding unfamiliar terms and reference
• Demonstrable experience of good customer engagement, including the ability to communicate effectively, manage expectations, negotiate and influence and resolve concerns
• Proven leadership style capable of promoting products, encouraging positive relationships, supporting effective teamwork, raising morale and empower and inspire individuals and Team members 
• Team player, who can operate effectively as part of a team, working with colleagues to overcome challenges
• Self-starter with an enthusiasm to learn and an inclination to look for solutions to challenges

We all belong at Mistral Data. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/