Salary:  upto £39,710 depending on skills and experience.

Who are we?

GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. 

We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers.  Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.

About the team?

The HR team plays a key role in supporting the organisation to deliver high performance through its people.  This is an exciting opportunity to be a ER Advisor in our Employee Relations team.  Our drive in Employee Relations is to ensure greater consistency and compliance in our people management practices including casework management.

About the job?

You will need to provide generalist support on all people policies and procedures, with a consistent approach to line managers and employees to ensure delivery of an effective and professional ER service.  You will deal with a variety of employee relations issues, guiding and coaching line managers through their queries around attendance management, grievances, disciplinaries, probation, poor performance, employment law etc.

What you'll do?

• Responsible for providing a professional ER advisory service to line managers and employees on all employment matters.
• Lead end to end case management for employee relations cases, supporting all levels of employees across GWR with a focus on performance, grievance, attendance, and Employee Relations related projects.
• Provide Line Managers with advice and guidance on a range of employment matters including disciplinary, grievance, performance management, absence management issues and other relevant casework.
• Liaising with employee representatives and recognised trades unions as appropriate.
• Acting as the point of contact for line managers and all employees.
• Work closely with other ER colleagues, to ensure consistency and best practice across the division.

You'll need to be:

• Experienced in providing ER advice and guidance
• Experienced in case management
• Able to build strong and effective relationships
• Able to influence
• Organised, with strong analytical skills
• Able to work proactively and flexibly.

As a minimum you'll need to have:

• CIPD qualified or part qualified
• Proven work experience in a ER Advisor capacity
• Excellent communication, both verbal and written
• Strong IT Skills and relationship building capabilities at all levels
• Knowledge of employment legislation and practical experience of ER procedures, processes and practices.

About the location?

This role is based in either Exeter or Plymouth, within the West region and you will be providing support to the West region.  Flexibility is required to travel across the GWR network as and when required.

Working Pattern?

5 days, 37 hours per week

Perks & Benefits?

• Health & Wellbeing: Health Cash Plan, health screenings, EAP, gym discounts.
• Lifestyle: Costco membership, bike scheme, retail discounts.
• Financial: Pension, share-saving schemes, payroll giving.
• Travel: Free GWR Travel pass. Discounted Friends and Family tickets, Eurostar, and European rail travel.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below.  We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/

Ready to embark on an exciting new journey? Apply today and join our team!