Training and Team Co-ordinator, Hull

Part-time 20 hours per week

£26,500 (£14,324 pro rated salary)

Fixed Term Contract until August 2026

Competitive remuneration and benefits package including free and discounted rail travel, company defined contribution pension scheme, 14 days' annual leave plus pro-rated bank holidays, health cashback scheme and 50% gym paid membership fees. 

Hull Trains is an open-access operator running seven daily services to London King's Cross from Hull, Brough, Howden, Selby, Doncaster, Retford and Grantham.

Now in our 24th year of operation, we are an institution in the Humber region with a commitment to both our customers and the local community.

Our colleagues are what set us apart: Local people, working for a local company, providing first-class services to the local community. They love working for Hull Trains, and this is evidenced by our high retention levels and our passion for promoting career progression. We have countless examples of people who have progressed through our ranks and now hold senior positions within the business. 

We are dedicated to equality and diversity, with a workforce made up of 50% male and 50% female colleagues, and the highest percentage of female Drivers in the country.  In September 2024 we were awarded the prestigious Great Place to Work Award at the National Rail Awards for our commitment to our people and achieving outstanding colleague engagement scores of 84%. Furthermore, we were awarded the Top Employer of the Year Award at the 2023 Women in Rail Awards for our commitment to equality and diversity.

Hull Trains was the first rail operator in Great Britain where journey levels exceeded pre-pandemic levels. We now provide more passenger services on larger trains than ever before and are transporting record numbers of passengers on board. Our Paragon fleet is also one of the most modern and environmentally friendly on the UK's rail network.

We are a company that is on the up! A proud local employer with a team of onboard and head office colleagues, who are not only committed to delivering excellent customer service but also dedicated to the city of Hull and the surrounding communities.  

We're excited to be planning our future with further growth; a future which you could be a part of…

Would you like to join our journey? 

We are recruiting for a Training and Team Co-ordinator to work with the East Coast Digital Programme.

ACCOUNTABILITIES

Support the Training Development and Delivery Manager in preparation of driver and other role training courses including, but not limited to:

1. Preparation of course handbooks and slideshows
2. Coordination of facilities for training courses for ERTMS.
3. Working alongside the rail operating businesses to ensure release of personnel at appropriate times for ERTMS.
4. Planning and diarising for trainer, instructors, and attendees for ECDP training courses
5. Administrative duties associated with training course delivery.
6. Coordinate the training workstream project report, plan and documentation under guidance of ERTMS Operations and Training Manager
7. Meeting management (booking of, agenda, minutes, tracking actions)
8. Support with travel/accommodation bookings for ECDP
9. Support planning, coordination, and communication activities
10. Create and maintain quality project documentation for all stages of the project
11. Develop and maintain a risks, assumptions, issues, dependencies, and opportunities (RAIDO) register
12. Provide assistance with other activities within the project management team as appropriate on an ad-hoc basis as directed by the ECDP Project Team

PERSON SPECIFICATION

Knowledge, Skills & Experience

1. Experience of supporting a team/project in an administrative / secretariat position
2. Experience of working within a training organisation or within railway environment (desirable).
3. Proficiency in MS Office (MS Excel, MS PPT and MS Outlook, in particular).
4. Working knowledge of MS Project (training will be provided).
5. Excellent time management skills and ability to multi-task and prioritise work.
6. The ability to communicate, both in writing and verbally, clearly and concisely.
7. A high level of attention to detail and skill in creating accessible, traceable documentation.
8. Ability to work on own initiative, self-motivated and able to set and achieve demanding targets and objectives, and report upon them.
9. Experience of Project administration or coordination through supporting and/or delivery of business change projects in a variety of different project environments. 
10. Practical understanding of project controls, processes, and governance.
11. Administration experience or support of utilising project management tools, project reporting and risk management.
12. Experience of supporting the creation and maintenance of key project documentation.

At Hull Trains we are committed to encouraging equality of opportunity, diversity, and inclusion at every level in our business, and ensuring an inclusive and open working environment. 

The aim is for our workforce to be truly representative of all sections of society and our customers, to help us to better understand their needs and to deliver more creative and innovative solutions.  Put simply, we want people to come to work and be themselves; working in a supportive environment where differences are respected.