Hi. What are the potential roles for apprenticeships in customer service please?

I am interested in becoming a train manager please. Is that a role that can be trained for directly or do I need to start in another role and work my way up please? I am also interested in doing an apprenticeship for customer host or conductor.

  • 1 replies
  • 8 views
  • Author: Amanda R.
  • Category: Eligibility advice, Apprenticeships
  • Date asked:
  • Last update:
  • Alex S.
    Alex S. Application Support – Hr And Recruitment

    Hi Amanda,

    Those roles that you've mentioned all have the necessary training provided for new starters. As such, you do not need to already be performing that role or have done so in the past, in order to apply.

    What I will advise however, is that many of our Conductors and Train Managers would have initially begun their careers at GWR as Customer Hosts, as that it a common progression route.

    I hope that helps.

Have a question of your own?

Ask a question

Recent discussions

I've had an interview. How long is it till you an get acceptance or rejection communication?

Applications, Application status
  • 1 replies
  • 10 views
View details

I would like to Know more information

General
  • 1 replies
  • 11 views
View details