Specialist Passenger Solutions is first and foremost a people business with our colleagues and clients at the heart of everything we do. We bring together an exceptional mix of people to provide specialist passenger transport solutions and we are dedicated to delivering excellence in all that we do.
We pride ourselves on fantastic customer service, versatility, innovation and reliability, helping our customers to get to the right place at the right time. Our success is driven by our team who ensure that our clients have the best possible experience.
SPS was formed in 2016 as a joint venture between FirstGroup and JJP Holdings, to serve the passenger transport needs of the largest construction project in Europe – Hinkley Point C. In October 2021, First Bus completed purchase to take full control of SPS.
Since 2016, we have seen huge growth. We began with 40 employees and 8 vehicles increasing to almost 500 employees and a growing fleet of vehicles which will increase further as our projects evolve and diversify. It makes us one of the fastest growing businesses in the South West.
We keep our customers at the heart of everything we do
Always front of mind, safety is our way of life
We trust each other to deliver and work to help one another succeed
Every decision matters, we do the right thing to achieve our goals
We want to be the best, continually seeking a better way to do things
We strive to build a positive culture at SPS and to make employees feel valued, working towards a common goal, succeeding together and going home at the end of day feeling fulfilled.
Click here to learn more about our Vision, Mission & Values.
Specialist Passenger Solutions was proud to be named as the winner of the Gold award in the Outstanding Supplier Partnership category at the HPC Excellence Awards 2023. The annual Hinkley Point C Excellence Awards celebrates work on the project across two themes of Project Delivery and People & Behaviours. Following two rounds of judging, SPS was chosen as the Gold winner of the Outstanding Supplier Partnership Award based on consistently excellent performance over the last 12 months. It is the third time in 4 years that SPS have won this prestigious award and is testament to the hard work and dedication of each one of the team at SPS.
Our Community Causes team were also presented with the Silver Award for their contributions to the community. A dedicated team raising money for causes in the community close to the hearts of many of our colleagues and do so with unselfish dedication to helping support local people.
Our SHE team were recognised for their dedication to safety being awarded a Bronze for Health, Safety and Environment performance.
In November last year, we attended the Sedgemoor Business Excellence Awards in Bridgwater, after our DART Team (Data Analytics, Recruitment and Training) were shortlisted for the Innovative Business of the Year Award. The 2023 applicants came from all corners of the district, including Cheddar, Burnham, Bridgwater, North Petherton, Othery, Highbridge & Nether Stowey. Following two rounds of judging, SPS was chosen as the winner!
SPS were shortlisted as a finalist for Best Use of Technology at the 2023 Route One Awards. The Route One Awards scheme, now in its 17th year, recognises the highest standards of excellence across all aspects of coach and bus operations. Finalists were chosen from a judging panel of seven senior industry experts coming together to create the shortlist.
SPS were shortlisted as a finalist in the HR Excellence Awards in the Best Recruitment and Workforce Planning Strategy category.
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