Planning, Performance and Resource Analyst, Permanent

37 hours, £42,647 and benefits package including free and discounted rail travel, company pension scheme, 25 days' annual leave plus Bank Holidays, health cashback scheme and 50% gym paid membership fees. 

Hull Trains is proud to be one of the UK's leading open-access rail operators, running seven daily services between Beverley, Hull and London King's Cross, with key local community stops at Cottingham, Brough, Howden, Selby, Doncaster, Retford and Grantham.

We're celebrating 25 years of quality service and not only that; we've also become a vital part of the Humber region as a transport provider, as well as a company that's deeply rooted in the communities we serve.

At Hull Trains, it's our people who set us apart. We're a local company made up of colleagues delivering exceptional service every day. Many of our team have already progressed through various roles and this is testament to the supportive, rewarding environment that we've created.

We are proud to champion equality, diversity and inclusion. Our workforce reflects this with 53% female colleagues across the entire organisation, including 31% female drivers. Our ongoing efforts have been recognised with prestigious industry awards such as:

• Spotlight Rail Awards – Operator of the Year 2026
• Spotlight Rail Awards – Diversity, Equality and Inclusion Award 2026
• HR & Recruitment Team or Person – Rail Staff Awards 2025

With record-breaking passenger numbers, a cutting-edge, eco-friendly fleet and services which now exceed pre-pandemic levels, we're a company going from strength to strength and we're only just getting started.

Whether it's on board or behind the scenes, every member of our team plays a vital role in driving our success and shaping the future of rail travel in our region. We're growing, we're thriving and we're looking for passionate people to come with us. If you're ready to be part of a progressive, award-winning team, then it's time to join Hull Trains.

Apply today to start the best journey you'll ever take…

We are recruiting for a Planning, Performance and Resource Analyst.

What you will be expected to deliver:

• Through a full understanding of train planning principles, produce; issue; and distribute robust, efficient diagrams that take due care to ensure that all train planning parameters are adhered to.
• Develop plans for amended schedules in response to Network Rail possessions including provision for replacement buses where necessary as directed by the Planning & Performance Manager.
• Maintain records and forecasts that can be used to support other areas of the business such as the engineers and reservations teams and external partners such as the maintenance providers and any other team as required by the Planning & Performance Manager.
• Provide ‘off the shelf' timetables for seasonal variation and restricted access scenarios.
• Act as the focal point for all short- and medium-term access planning.
• Support the work of the Planning & Performance Manager by attending meetings and retaining familiarity with the possession strategy and performance of the timetable.
• Advise East Coast Digital Railway lead on Performance and Timetable issues.
• Actively participate and contribute to performance improvement of the train service.
• Assist with other activities within the Operations & Customer Experience Team as required by the Planning & Performance Manager.
• Produce weekly Engineering Work Circulars for National Rail.
• Produce amended train crew diagrams which adhere to the company's Terms and Conditions. Meeting Short Term and Very Short-Term Planning requirements.
• Short Term Planning (STP) via Voyager Plan within agreed timescales and Very Short-Term Planning (VSTP) alterations as required.
• Deputise for the Planning and Performance Manager as required.
• Produce short term rosters in line with amended timetables to ensure resource is planned on a short-term basis.
• Produce short term training rosters where required to support the wider operations team.
• Provide cross cover for the Resourcing Assistant, familiarising yourself with their work activity.
• Provide support to the wider office and assist with ad hoc projects when required.
• Provide Onboard Manager contingency support duties.
• Carry out On Call duties.

The knowledge or experience you will need:

• Educated to a good standard (A level or above).
• A good understanding of train planning principles, performance and resource planning techniques.
• A comprehensive understanding of rostering principles, terms & conditions and roster development – training will be provided.
• Onboard Manager (Guard) competency or willing to train towards – training will be provided.
• An excellent working understanding of Voyager Plan and able to construct reports and improve report presentation and readability – training will be provided.
• Excellent communication skills to engage with all levels of staff, internally and externally.
• Able to demonstrate an excellent level of computer literacy (Especially Word, Excel and Power point).

At Hull Trains we are committed to encouraging equality of opportunity, diversity and inclusion at every level in our business, and ensuring an inclusive and open working environment. 

The aim is for our workforce to be truly representative of all sections of society and our customers, to help us to better understand their needs and to deliver more creative and innovative solutions.