Pricing Analyst (Entry Level), Permanent

37 hours, annual salary £28,000 and benefits package including free and discounted rail travel, company pension scheme, 25 days' annual leave plus Bank Holidays, health cashback scheme and 50% gym paid membership fees. 

Hull Trains is proud to be one of the UK's leading open-access rail operators, running seven daily services between Beverley, Hull and London King's Cross, with key local community stops at Cottingham, Brough, Howden, Selby, Doncaster, Retford and Grantham.

We're celebrating 25 years of quality service and not only that; we've also become a vital part of the Humber region as a transport provider, as well as a company that's deeply rooted in the communities we serve.

At Hull Trains, it's our people who set us apart. We're a local company made up of colleagues who deliver exceptional service every day. Many of our team have already progressed through various roles and this is testament to the supportive, rewarding environment that we've created.

We are proud to champion equality, diversity and inclusion. Our workforce reflects this with 53% female colleagues across the entire organisation, including 31% female drivers. Our ongoing efforts have been recognised with prestigious industry awards such as:

• Spotlight Rail Awards – Operator of the Year 2026
• Spotlight Rail Awards – Diversity, Equality and Inclusion Award 2026
• HR & Recruitment Team or Person – Rail Staff Awards 2025

With record-breaking passenger numbers, a cutting-edge, eco-friendly fleet and services which now exceed pre-pandemic levels, we're a company going from strength to strength and we're only just getting started.

Whether it's on board or behind the scenes, every member of our team plays a vital role in driving our success and shaping the future of rail travel in our region. We're growing, we're thriving and we're looking for passionate people to come with us. If you're ready to be part of a progressive, award-winning team, then it's time to join Hull Trains.

Apply today to start the best journey you'll ever take…

We are recruiting for a Pricing Analyst.

What you will be expected to deliver:

• Be the main point of contact for Group Travel customers for Hull Trains and our sister company, Lumo, services; preparing quotes, confirming travel details and resolving any queries promptly.
• Support the Marketing and PR teams with seat reservations when required plus any ad-hoc duties which relate to the provision of seat reservations or travel services.
• Manage a range of yield-managed ‘Advance' tickets to maximise passenger revenue using revenue management systems. This includes opening and maintenance of services within the reservation system.
• Support the Commercial Systems Manager with first line support in relation to internal/external queries.
• Monitor the wider trading environment including competitor pricing and events impacting demand and implementing appropriate revenue management strategies to optimise revenue.
• Work with the Commercial Systems Manager to develop and implement the pricing strategy and prepare tactical proposals for the fares setting rounds in March, June and September of each year. This includes updating the fares within the Product Management System (PMS) ensuring all necessary compliance is achieved.
• Work with the Commercial Systems Manager to develop and implement the retail strategy and prepare tactical proposals for revenue protection.
• Work closely with other members of the team to drive change and develop innovative and new product opportunities.
• To analyse the value of specific commercial activities and ensure that it allows for continuous improvement in regard to achieving commercial goals.
• To undertake activities as directed by the line manager to maximise every opportunity to delight our customers and enhance our revenue.

The knowledge or experience you will need:

• Educated to degree standard or have equivalent professional experience.
• Knowledge of Office software including Word, Excel, Outlook and web-based programs.
• Knowledge of Lennon, PMS, and revenue management software is advantageous.
• Previous pricing analysis and revenue management experience within the transport or travel sector could be an advantage, but this is not essential
• A proven analytical and problem-solving skillset, working to a high degree of accuracy.
• Highly organised, team player who can handle multiple projects at once and prioritise workload.
• Strong communication skills, both written and verbally.
• Able to demonstrate an understanding of what is happening in the wider transport industry and the implications on Hull Trains.

At Hull Trains we are committed to encouraging equality of opportunity, diversity and inclusion at every level in our business, and ensuring an inclusive and open working environment. 

The aim is for our workforce to be truly representative of all sections of society and our customers, to help us to better understand their needs and to deliver more creative and innovative solutions.