Your Journey Starts Here

We are the UK's largest rail operator and one of the largest bus operators, serving communities across the UK and Ireland every day.

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About Us

FirstGroup is a leading private sector provider of public transport. We provide easy and convenient mobility, improving quality of life by connecting people and communities.

Our services are a vital part of society – transporting customers for business, education, health, social and leisure purposes. We create solutions that reduce complexity, making travel smoother and life easier, and work hard to reduce our impact on the environment, introducing cleaner and more responsible methods of transport.

Our businesses are at the heart of our communities, and the essential services we provide are critical to delivering wider economic, social, and environmental goals.

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Committed to our customers

We keep our customers at the heart of everything we do

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Dedicated to safety

Always front of mind, safety is our way of life

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Supportive of each other

We trust each other to deliver and work to help one another succeed

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Accountable for performance

Every decision matters, we do the right thing to achieve our goals

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Setting the highest standards

We want to be the best, continually seeking a better way to do things

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30,000

Employees work for FirstGroup across the UK and Ireland

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4%

Carbon emissions from buses, coaches and trains of UK transport total

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4.8bn

Of revenues in the UK in 2023/24

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1.9m

Passengers used FirstGroup services per day in the UK in 2023/24

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24%

Reduction in total carbon emissions since 2019

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37%

Of First Bus fleet powered by low or zero carbon energy

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73%

Of rail kilometres powered by zero carbon energy

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4.5 out of 5

FirstGroup ranked as top performing bus and rail operator in FTSE4Good Index

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