We keep our customers at the heart of everything we do
Always front of mind, safety is our way of life
We trust each other to deliver and work to help one another succeed
Every decision matters, we do the right thing to achieve our goals
We want to be the best, continually seeking a better way to do things
30,000
Employees work for FirstGroup across the UK and Ireland
4%
Carbon emissions from buses, coaches and trains of UK transport total
4.8bn
Of revenues in the UK in 2023/24
1.9m
Passengers used FirstGroup services per day in the UK in 2023/24
24%
Reduction in total carbon emissions since 2019
37%
Of First Bus fleet powered by low or zero carbon energy
73%
Of rail kilometres powered by zero carbon energy
4.5 out of 5
FirstGroup ranked as top performing bus and rail operator in FTSE4Good Index
