Alice O.
Alice O.
Talent Acquisition Manager, First Customer Contact (FCC)

Keen to receive questions about

Applications Career tips Interview advice

Top Advice

"Ask questions and take notes - always push yourself further The only way to learn how to do a job is to ask questions from those around you. No question is a silly question. Also putting yourself out there asking questions, getting your voice heard helps establish your presence within an organisation and can help you progress your career further"

Career path

About Alice O.

Key experience
I began my career in recruiting after completing my Masters in Developmental Psychology and at a crossroads of where to begin my career journey. From a Graduate to a trainee recruitment consultant, progressing within the same company I remained in Agency recruitment for 8 years. I've now taken this knowledge and built upon it to work Internally within such a large organisation as the First Group
Current position
I am currently within the Talent Acquisition Team for First Customer Contact. Within that role I recruit for our thriving contact centre in Sheffield. I also support First Rail, First Rail Consultancy, Hull Trains, Croydon Trams, Lumo and Mistral data with their recruitment coordination
Main motivation

One of my favourite parts about my role is matching candidates with the best roles for them. I thoroughly enjoy recruiting top talent and seeing them thrive within the business

Top advice
Ask questions and take notes - always push yourself further The only way to learn how to do a job is to ask questions from those around you. No question is a silly question. Also putting yourself out there asking questions, getting your voice heard helps establish your presence within an organisation and can help you progress your career further
Greatest achievement

I have succesfully placed over 150 candidates within my career as a recruiter. I personally see this as having a significant impact on over 150 people's lives in helping them reach their career goals and ambitions

Discussions with Alice O.

Where do I find my online assessment results

Applications, Application status

  • 1 replies
  • 5 views

looking for a new career in GWR

Hi, would like to ask if there is job hiring as a customer host I was travelling to London yesterday and I am thinking of Joining the GWR.

General

  • 1 replies
  • 15 views

I am trying to apply for the position of Customer Host on GWR in Swansea, but the website says there is a problem and does not allow me to apply? What can I do to apply for this position?

I would like to join the customer Host team from Swansea where I am based. Any advise on how I can apply for this position would be very helpful. Thank you.

Applications, Application issues

  • 1 replies
  • 0 views

How is this company different from your competitors?

Why us, Company comparison

  • 1 replies
  • 1 views