Your Journey Starts With GWR

Every year, over 100 million journeys are made with us, connecting people to 275 stations across the South West, South Wales, the Cotswolds, and London. From the coasts of Cornwall to the heart of the capital, we don’t just move customers from A to B we’re part of the moments that matter. But GWR is more than trains and timetables. We’re rooted in the communities we serve, investing in projects that make a real difference. Because when our towns and cities thrive, so do we.

Here, no two careers look the same. With opportunities across every department, we welcome people from all walks of life – whether you’re just starting out, looking to retrain, or already driving the future of rail. At GWR, passion has a place to grow, careers are built to last, and every role makes a difference. Most importantly, we want you to feel at home here. We’re building a workplace where everyone can be themselves, shine, and succeed. And don’t just take our word for it, in our latest Our Voice survey, 89% of our colleagues said they’d recommend GWR as a fantastic place to work.

So, if you’re looking for more than just a job, join us. Together, we’ll keep the Great Western moving.

Read more about GWR careers 

Benefits at GWR 

Frequently Asked Questions

FAQs

You can apply by visiting our GWR Careers page. Have a browse through the open roles, create an account, and submit your application online. Don’t forget to attach a tailored CV and cover letter that showcases your skills!

Not at all! Many roles at GWR don’t require prior railway experience. While specialised positions like train driving may prefer specific skills, we provide training for entry-level and customer service roles. Experience in areas like customer service, teamwork, and safety is often more important.

Psychometric tests: For reasoning and situational judgment.

Assessment days: These could include role plays and group activities to see how you work with others.

Train driver assessments: Focused on reaction times, concentration, and mechanical understanding.

 

An SJT presents workplace scenarios to understand how you’d handle them. To prepare, think about GWR’s values (hint: safety, teamwork, and top-notch customer service). Practising sample questions online can also be a big help.

There are loads of online practice resources to help with psychometric tests – focus on areas like numerical reasoning, verbal reasoning, and mechanical comprehension if it’s a technical role.

it depends on the role. Positions like train driving or other safety-critical roles might take a bit longer due to extra assessments. Don’t worry – we’ll keep you informed every step of the way.

Yes, we’ll keep you updated on your progress. If you don’t make it through a stage, you’ll get feedback or a notification via email.

Interviews can be face-to-face or virtual, depending on the role. Expect competency-based questions and discussions about your experience and motivation for joining GWR.

Pro tip: prepare examples that show off your customer service, teamwork, and problem-solving skills.

Smart casual is the way to go, whether your interview is in person or online. First impressions matter!

Yes, a clean licence is usually a must for train driver roles as it reflects your reliability and commitment to safety.

Yes, certain roles, like train drivers, require you to be at least 21 (safety regulations and all that). But there’s no upper age limit as long as you meet the health and safety standards.

Yes, this is part of the process for all roles. It includes a general health check, vision and hearing tests, and drug and alcohol screening.

Of course! You can reapply for GWR roles after six months. Take the time to work on any feedback we’ve given, and come back stronger.

We love candidates with great communication skills, a focus on customer service, teamwork, a strong safety mindset, and the ability to solve problems under pressure.

Loads! We provide thorough training for most roles, especially operational and customer-facing positions. You’ll also have mentorship, safety training, and plenty of professional development opportunities to help you thrive.

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